Last Updated: 26-03-2025

Welcome to Artsoul-KW! These Terms of Service (“Terms”) govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with these Terms.

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1. General Terms

• You must be at least the age of majority in your jurisdiction to use our services.

• You agree not to use our products for any illegal or unauthorized purposes.

• You may not transmit viruses or any other malicious code.

• We reserve the right to refuse service for any reason at any time.

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2. Online Store Terms

• You represent that you are at least the age of majority or have obtained consent for any minors using the website.

• You may not use our products for illegal or unauthorized purposes.

• A breach of these Terms will result in the immediate termination of your access.

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3. General Conditions

• We reserve the right to refuse service to anyone at any time.

• Your content may be transferred unencrypted across networks.

• Reproduction, duplication, or resale of any part of the service without our permission is prohibited.

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4. Accuracy of Information

• We are not responsible for inaccuracies or outdated information on our site.

• You are responsible for checking our website regularly for updates.

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5. Pricing and Modifications

• Prices may change without notice.

• We reserve the right to modify or discontinue products or services without notice.

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6. Products and Services

• We may offer products or services exclusively online.

• We make every effort to accurately display colors and images, but we cannot guarantee the display accuracy.

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7. Billing and Account Information

• You agree to provide accurate information for all purchases.

• We reserve the right to cancel orders for suspected fraud or incorrect information.

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8. Optional Tools

• We may offer third-party tools, but we have no control over them.

• Use of third-party tools is at your own risk.

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9. Third-Party Links

• We are not responsible for the content of third-party websites linked on our site.

• Complaints related to third-party products should be directed to them.

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10. User Comments and Feedback

• You grant us the right to use any comments or feedback provided to us for any purpose.

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11. Personal Information

• Our Privacy Policy governs how we handle your personal information. You can view it [here].

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12. Errors and Omissions

• We may make errors regarding product descriptions or pricing, and we reserve the right to correct them.

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13. Prohibited Uses

• You are prohibited from using our website for unlawful purposes or any behavior that violates others’ rights.

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14. Disclaimer of Warranties

• We do not guarantee uninterrupted or error-free service.

• All products and services are provided “as is.”

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15. Indemnification

• You agree to indemnify Artsoul-KW from any claims arising out of your violation of these Terms.

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16. Governing Law

• These Terms are governed by the laws of Kuwait.

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17. Delivery & Shipping

• Local Orders: Delivered within 3-10 business days.

• International Orders: Delivered within 10-14 business days.

• Delivery Fees:

• Kuwait: 3 KD for all areas.

• International: 6 KD for GCC countries.

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18. Refund & Exchange

• Refund Policy:

We do not offer refunds under any circumstances.

However, orders can be cancelled within a maximum of 24 hours after being placed through the website. To request a cancellation, please contact us via WhatsApp at +965 66633727 or send a direct message on Instagram.

• Exchange Policy:

Exchanges are accepted only if the item is defective or damaged.

• Size Adjustments:

We do not offer size adjustments after the order is received. If you require any size or length customizations, please leave a note at checkout or contact us via WhatsApp or Instagram before placing your order.

• Return/Exchange Shipping Costs:

Customers are responsible for covering the shipping costs for returning or exchanging items.

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19. Changes to Terms of Service

• We may update these Terms at any time. Please check this page regularly for updates.

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20. Contact Information

For any questions regarding these Terms, please contact us at:

• Email: eqbalalfailakawi@gmail.com

• Phone: +96566633727

• Location: Kuwait